This portal was originally intended for workshops only, but to keep improving our digital customer service and experience, a mobile app for the digital inspection before and after handovers is now available to all GATX staff. It allows for advanced supervision modules to inspect wagons at any point of time, whenever and wherever needed.
The mobile app has been in use across the entire organization since June 1, 2021, and at the end of September, more than 420 railcar inspections have been carried out using the mobile app. “The app makes our customer-facing teams faster and more efficient. Time is freed up so we can spend it on solving our customers’ transport problems and making railcar leasing easier for them,” says Götz Nink, Chief Technical Officer at GATX Rail Europe.
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